1. Introduction
By booking travel services with [Your Travel Agency Name] (“we,” “our,” or “us”), you agree to the following Terms and Conditions. Please read them carefully before making any booking.
2. Booking and Payments
All bookings are subject to availability and confirmation.
A deposit or full payment is required at the time of booking.
Prices are subject to change due to currency fluctuations, government regulations, or supplier adjustments.
3. Cancellations and Modifications
Cancellation policies vary based on the service provider (airlines, hotels, tours).
Any cancellation or modification request must be sent in writing.
Fees may apply for changes or cancellations as per our refund policy.
4. Travel Documents
You are responsible for having valid passports, visas, and travel insurance.
We are not liable for denied entry due to improper documentation.
5. Liability and Disclaimers.
We are not responsible for losses, damages, injuries, or delays beyond our control.
6. Travel Insurance
We strongly recommend purchasing travel insurance to cover cancellations, medical emergencies, and other unforeseen circumstances.
7. Governing Law
These terms are governed by the laws of [Country/State Name].
1. Information We Collect
We collect personal information such as:
Name, contact details, and payment information.
Passport and visa details for travel bookings.
Preferences and past booking history.
2. How We Use Your Information
We use your information to:
Process bookings and payments.
Provide customer support and improve services.
Send promotional offers (if you opt-in).
3. Data Sharing
We do not sell personal data.
We may share information with travel partners, airlines, and hotels to fulfill your bookings.
Legal authorities may access data when required by law.
4. Data Security
We implement security measures to protect your personal data.
5. Your Rights
You can request access, correction, or deletion of your data.
You can opt out of marketing communications at any time.
6. Contact Us
For privacy-related concerns, contact [Your Email/Phone Number].
1. General Refund Terms
Refund eligibility depends on the policies of the airline, hotel, or service provider.
Some services may be non-refundable or subject to cancellation fees.
2. Cancellation by Customer
Refunds (if applicable) will be processed within [XX] business days.
Any applicable service fees will be deducted.
3. Cancellation by the Agency
If we cancel a service due to unforeseen circumstances, a full or partial refund will be issued, depending on supplier policies.
4. No-Show Policy
No refunds will be issued if the traveler fails to appear for a booking.
5. Force Majeure
We are not responsible for cancellations due to natural disasters, pandemics, political unrest, or other force majeure events. Refunds will depend on the service provider’s policies.
1. Payment Methods
We accept payments through the following methods:
Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
Bank Transfers
PayPal
Other payment gateways are available on our website
2. Payment Due Dates
A deposit is required at the time of booking. The amount of the deposit will vary depending on the type of service or package being booked.
Full payment is due [X] days before the departure date or upon booking, whichever comes first.
3. Payment Confirmation
Once we receive your payment, you will receive a booking confirmation email containing your itinerary and payment details.
If you do not receive this confirmation, please contact us immediately to avoid any potential issues.
4. Late Payments
Failure to make full payment by the due date may result in the cancellation of your booking and loss of the deposit.
A late fee of [XX]% may apply for payments received after the deadline.
5. Currency
Payments will be processed in [currency], and exchange rate fluctuations may impact the final amount billed.
All costs mentioned are inclusive of applicable taxes unless stated otherwise.
6. Payment Security
We use secure payment processing systems to ensure the safety of your financial information. All data is encrypted and stored according to industry-standard security protocols.
We do not store sensitive credit card information after transactions are completed.
7. Non-Refundable Deposits
In certain cases, the deposit paid for bookings may be non-refundable due to contractual agreements with third-party service providers.
Please check the terms and conditions of the specific service for more details.
8. Refunds and Adjustments
Any adjustments or refunds related to overpayments, cancellations, or service issues will be processed in accordance with our refund policy.
